Breakdown and roadside assistance: How it works

We are all planning our vacations right now. If you are planning to travelwith your vehicle, perhaps it is best to be aware of some important things regarding roadside assistance in case the vehicledecides not to be cooperative. There can always be unexpected events.

What to do in case of need

If you find yourself on an urban, extra-urban road or even on the highway and the vehicle you are traveling with stops working, goes off the road or other, you need to know that there is a 24-hour roadside assistance service. It can be called through a dedicated number or if you are nearby, using the SOS columns located on the sides of the roads.

The suitable operators will be sent depending on the type of situation. Obviously, this service is subject to a fee and the fee depends on the type of service needed and the rescue manager.

Roadside Assistance Guarantee

For the more considerate, there is the possibility of covering this risk by adding a clause to their insurance policy, RC Auto, which is called Roadside Assistance Guarantee. The policyholder can choose the level of coverage and guaranteed benefits included, for example:

• The dispatch of a technician on site for emergency interventions for assistance that can be provided at the moment such as changing a wheel, installing snow chains, etc.
• Passenger assistance. If the vehicle is unable to resume the journey, passengers will be guaranteed to return to their residency or to arrive at their destination
• Repatriation of the vehicle, if the accident occurs abroad

These are just examples, but you can always customize the policy as needed by adding other guarantees. Perhaps before embarking on the journey, it is better to inquire. It is better to be safe than sorry.